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FAQs

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Get in touch

General contacts if you have a personal credit card with MBNA.

Personal credit cards

Call us

All General Enquiries including Lost and Stolen Cards

0818 409 511

(from outside Ireland: +353 71 965 6262)

24 hours, 7 days

To apply for a credit card

1800 409 510

Monday to Friday, 9.00 a.m. to 5.00 p.m.

To make a balance or money transfer

0818 409 511

Experiencing Financial Difficulties call Customer Assistance

0818 211 784

Typetalk/Telecommunications

1800 207 900

For all calls outside Ireland

+353 71 965 6262

Write to us

General information

MBNA Europe Bank Limited
PO Box 25
Carrick on Shannon
Co Leitrim

To make a payment

MBNA Europe Bank Limited
PO Box 40
Kilrush
Co Clare

Please make your cheque payable to MBNA EBL and remember to write your card number on the front of the cheque in the top left-hand corner. Do not send cash through the post and do not send any correspondence to this address. If you have more than one MBNA account, please send your payments separately in the envelopes provided.

Be sure to post your payment at least 7 working days before the due date shown on your statement. 

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Loans

Customer service

1800 211 415

To make a payment

MBNA Europe Bank Limited
PO Box 21
Dublin Road
Carrick on Shannon
Co Leitrim

Experiencing Financial Difficulties call Customer Assistance

1800 211 417

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Insurance

Payment Protection Cover

Customer service

0818 211 801

Monday to Friday, 9 a.m. to 5 p.m.

Make a claim

Call:

For claim events on or before 3 January 2011

1800 946 329

For claim events on or after 4 January 2011

1800 535 583

Fax:

For claim events on or before 3 January 2011

0044 (0)1372 479 451

For claim events on or after 4 January 2011

0044 (0)845 271 1473

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Card Protection

Customer service

1800 636 436

Make a claim

Report Lost/Stolen Cards

1800 636 436

Card Protection Plan
Holgate Lodge
York
N. Yorkshire
YO26 4GA

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