Contact Us
FAQs
We're here to help, try our Frequently Asked Questions to find the answers to your questions online.
Email us
Need to send us an email? Log in to your online account to send a secure email.
Get in touch
General contacts if you have a personal credit card with MBNA.
Personal credit cards
Call us
All General Enquiries including Lost and Stolen Cards
0818 409 511
(from outside Ireland: +353 71 965 6262)
24 hours, 7 days
To apply for a credit card
1800 409 510
Monday to Friday, 9.00 a.m. to 5.00 p.m.
To make a balance or money transfer
0818 409 511
Experiencing Financial Difficulties call Customer Assistance
0818 211 784
Typetalk/Telecommunications
1800 207 900
For all calls outside Ireland
+353 71 965 6262
Write to us
General information
MBNA Europe Bank Limited
PO Box 25
Carrick on Shannon
Co Leitrim
To make a payment
MBNA Europe Bank Limited
PO Box 40
Kilrush
Co Clare
Please make your cheque payable to MBNA EBL and remember to write your card number on the front of the cheque in the top left-hand corner. Do not send cash through the post and do not send any correspondence to this address. If you have more than one MBNA account, please send your payments separately in the envelopes provided.
Be sure to post your payment at least 7 working days before the due date shown on your statement.
Loans
Customer service
1800 211 415
To make a payment
MBNA Europe Bank Limited
PO Box 21
Dublin Road
Carrick on Shannon
Co Leitrim
Experiencing Financial Difficulties call Customer Assistance
1800 211 417
Insurance
Payment Protection Cover
Customer service
0818 211 801
Monday to Friday, 9 a.m. to 5 p.m.
Make a claim
Call:
For claim events on or before 3 January 2011
1800 946 329
For claim events on or after 4 January 2011
1800 535 583
Fax:
For claim events on or before 3 January 2011
0044 (0)1372 479 451
For claim events on or after 4 January 2011
0044 (0)845 271 1473
Card Protection
Customer service
1800 636 436
Make a claim
Report Lost/Stolen Cards
1800 636 436
Card Protection Plan
Holgate Lodge
York
N. Yorkshire
YO26 4GA